Computer Repair and Tech Support

Local Networks

A local network is where two or more computers are connected. This could be something like an office, hotel or shop, where a reception desk or electronic point of sale connects to the main office.

For small to medium-sized businesses who need to connect multiple computers and telephones on a local network, we can design and implement a secure solution to suit your needs.

VoIP Phones

Internet phones are all the rage these days; the technology is called Voice over Internet Protocol (VoIP). You may have already used VoIP with services like Skype, Google Talk or Apple FaceTime. The idea is that you can make telephone calls using your internet connection... Yes! Make telephone calls without relying on a BT line or mobile provider!

VoIP works by converting your analogue voice signals into a digital signal and piping it over your broadband line. And although your voice is digitised, you'll still be able to call people who are using older, analogue equipment. You can even use your old landline device by plugging in a nifty adapter that enables VoIP calls.

We sell a small range of VoIP telephones in the shop.

Cloud Storage

The technical side of the business changes rapidly and incessantly these days. Before cloud computing services like Dropbox, Amazon S3, Google Drive and Microsoft 365 became a thing, most businesses who had to store, access and manage any digital data, specifically within their own brick-and-mortar establishment, had to rely on slow, cumbersome and costly in-house solutions. On top of that, these systems had to be managed by a qualified Systems Administrator. Don't even ask what happened if storage space ran out or the server stopped working properly.

The good news now is that all these hassles are taken care of with most Cloud Storage solutions today. Typical benefits include:

• off-site backups - where data is backed-up off-site many times a day, meaning, that if your premises were broken into or you had a disastrous fire, and all your computers were destroyed, your data would still be safe
• scaleable storage space - it's quick and easy to scale up storage space when running low
• distributed and fast - your data is backed-up to a distributed network of cloud servers across the world, allowing fast and ready access at any time, even if one of the servers is temporarily unavailable
• multi-device access - access your files from any computer, via desktop and mobile applications available for Windows, Mac, iOS and Android
• collaboration - it's now straightforward to collaborate and share files across teams or locations
• versioning - as back-ups are stored incrementally, you can retrieve different versions of specific files
• cheap - you typically only pay for the storage you actually use
• green - businesses using cloud storage can cut their energy consumption by up to 70% making them a greener business

All sounds amazing, eh? Well, unfortunately, with all this power comes great responsibility. With GDPR in full force, storing masses of data in the cloud (we're talking potentially sensitive customer data here) you have the added responsibility of ensuring that it stays out of the hands of hackers. It's at this point you need to choose which Cloud Storage solution to go for. Well, you'll be glad to hear that we provide an affordable solution that combines all the benefits described above. Lean on us, and we'll look after your data.

Cyber Security

Keeping your computers healthy and free from viruses is vitally important, particularly if your business relies on your computers. At Momentum, we provide a lean and mean range of security measures that will keep you protected online.

Virus detection, DNS protection, filtered email solutions, remote maintenance support and proactive computer care.

Support contracts

In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring you to an abrupt – and potentially damaging – halt.

With your 24 x 7 x 365 help desk and onsite support in place, you will reduce costs and enjoy "peace of mind" knowing that our certified technicians will quickly and efficiently resolve even your most complex technical problems.

Help Desk supports:

• Microsoft and Apple desktop operating systems
• Microsoft Office and leading third-party applications
• E-mail applications and Web browsers
• Thin clients and Virtual Desktop Infrastructure (VDI)
• Hardware and network troubleshooting
• Printer installation and support
• Mobile phones and tablets
• User administration
• Desktop performance problems
• Virus and malware infections
• Backup and disaster recovery

Whatever aspect of your business you need help with, we can arrange a support contract that makes it more affordable for you, from now on.

We like to think we provide peace of mind and offer unique solutions for your technical support because our optional tailored services provide exactly the level of support you require. Whether we act as your full-service IT department or help you at home, we are proactive in keeping your systems running at top performance to prevent problems. If there have an issue, we’re ready and waiting to jump in and solve it 24 x 7 x 365.